Stream-line Support Page!

This is our support page, if you have any queries regarding the deliverables such as ETA, Revisions, and more. Send in your information below!

For ETAs: Submit the application Below with the note.

For Revisions: Submit a Word Doc Sheet with the list of revisions to tickets@neonskiesfilms.net, please include date of event, initial contract name/Bride & Groom’s name. (Clients may have 1 or 2 available revisions within 2 weeks of initial delivery depending on packages (Basic (1), Luxury (2)). Surcharge applies for late revision notice, additional revisions surpassing 1 or 2. Some revisions may not be possible due to the nature which it may impact the full timeline of the video, we cannot revise videos to upgraded packages, for example do not ask us to remake a large part of the video to make it like luxury package standard such as advanced color-grade, story-line film and cinematic transitions as it is unfair to our clients as they paid for the higher standard.

For All other matters: Submit the application below with the note.

Name

First Name

Last Name

Email

Phone

(###)

###

####

How may we help?

ETA of my Deliverables

Revisions of my Deliverables

Status of my Revisions

Other

Event Date

MM

DD

YYYY

Message

Include any information, regarding your ticket inquiry. For Revisions must send Revision Word Doc to tickets@neonskiesfilms.com with your event information.